JOIN CALLCENTER - DESCRIPTION

​

The Join CallCenter solution allows you to have all the features of a real professional Call Center without having to manage the problems of an on-premises hardware, maintenance, updates, etc ... etc ... thus giving the possibility to individual operators to work from any workstation, even in home working, without constraints and without losing functionality

​

JOIN CALLCENTER - DETAILS

​

• Standalone configuration

• Scalable and expandable switchboard

• IVR

• Opening and closing times

• Free calls between remote extensions

• General voicemail 

• Operator voicemail

• Extension on mobile devices

• No assistance fee

• Triple backup

• Call groups

• Authorization classes

• Call queues

• Flexible and scalable

• Queue position announcement

• Multiple response strategies

• Parallel programming

• Infinite customizations

​