JOIN CALLCENTER - DESCRIPTION

The Join CallCenter solution allows you to have all the features of a real professional Call Center without having to manage the problems of an on-premises hardware, maintenance, updates, etc ... etc ... thus giving the possibility to individual operators to work from any workstation, even in home working, without constraints and without losing functionality

JOIN CALLCENTER - DETAILS

  • Standalone configuration

  • Scalable and expandable switchboard

  • IVR

  • Opening and closing times

  • Free calls between remote extensions

  • General voicemail 

  • Operator voicemail

  • Extension on mobile devices

  • No assistance fee

  • Triple backup

  • Call groups

  • Authorization classes

  • Call queues

  • Flexible and scalable

  • Queue position announcement

  • Multiple response strategies

  • Parallel programming

  • Infinite customizations

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